Functional Delivery Consultant - PM

We are looking for a Functional Delivery Consultant to support the implementation and evolution of Route-to-Market solutions for Consumer Goods customers, with strong focus on Sales Force Automation (SFA), Distribution Management, Retail Execution, and commercial field operations. This is a hybrid role with an approximate 70% functional consulting / 30% delivery coordination balance. The ideal candidate will work closely with customers and internal technical teams to understand business processes, define functional requirements, support UAT and go-live activities, and maintain overall visibility on project execution, risks, and dependencies.

Key Responsibilities
● Lead functional discussions with customer business teams in CPG / RTM environments
● Gather, analyze, and document business and functional requirements
● Translate business needs into user stories, acceptance criteria, and functional definitions
● Support solution design and gap analysis across SFA, DMS, Retail Execution, and related RTM processes
● Coordinate with development, QA, and support teams to ensure functional alignment
● Support SIT, UAT, go-live, and hypercare activities from a functional perspective
● Help classify and analyze issues across defects, process gaps, data issues, configuration, and scope changes
● Track actions, dependencies, blockers, and delivery commitments
● Prepare client-facing status updates and follow-up communication
● Ensure strong ownership of functional delivery while maintaining project control

Required Experience
● 5+ years in functional consulting, business analysis, or hybrid delivery roles
● Experience in Consumer Goods / FMCG / Route-to-Market environments
● Strong exposure to at least two of the following:
○ Sales Force Automation
○ Distribution Management
○ Retail Execution
○ Secondary sales / distributor operations
○ Field sales or delivery platforms
● Experience working directly with customers and cross-functional teams
● Solid experience in UAT, defect management, go-live, and hypercare
● Advanced English communication skills

Preferred Experience
● Experience in Latin American markets
● Exposure to SAP / ERP-integrated environments
● Familiarity with Jira, Confluence, Excel, and PowerPoint
● Experience in multi-country or regional deployments
● Exposure to commercial analytics / AI-enabled workflows is a plus

Skills
● Strong functional analysis and business process understanding
● Ability to translate complex business needs into actionable requirements
● Excellent follow-up and coordination skills
● Strong customer-facing communication
● Ability to operate under pressure and manage multiple priorities
● Strong ownership and solution-oriented mindset